Returns & Refunds Policy
We provide professional server setup services for broadcasting and streaming solutions, including Flussonic, vMix and Wowza.
Last updated: 5 October 2026
As our services involve the setup and configuration of complex server systems, we do not offer refunds once the service has been provided.
By engaging with our services, you agree to the following:
- No refunds: due to the nature of our work, which involves custom configurations and technical setups, we are unable to offer refunds.
- Service completion: refunds are not available once the server setup service has been completed and delivered, as per our policy.
- Support: we are committed to providing ongoing support to make sure the setup meets your requirements. Please contact us if you encounter any issues or need further assistance.
If you have any questions or need further clarification about our returns and refunds policy, please do not hesitate to contact us.
IT HARMONICS BD LTD — company number 15691543, registered in England and Wales
Email: [email protected]
Phone / WhatsApp: +44 7877 185426
Registered office: E James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE, England